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Money Laundering Statement

Our commitment to preventing financial crime and protecting the integrity of our services.

Our Commitment

The prevention of money laundering is a key focus of regulatory authorities in developed countries around the world. Money laundering regulations are designed to inhibit the movement of funds derived from criminal activity and to restrict the availability of money to fund terrorist activities.

Our Procedures

In accordance with our regulatory obligations, we have strict procedures in place to minimise the risk that our service could be used for money laundering purposes, including:

  • Identification and verification of all clients' identity, including any person acting on behalf of the client.

  • Monitoring and reporting suspicious or fraudulent transactions.

  • Maintaining client and transaction records for at least seven (7) years.

  • Training staff to recognise suspicious transactions and to be aware of their reporting obligations.

No Cash Policy

In order to further reduce the risk that our service could be used for money laundering purposes, we do not deal in cash at all. We will not accept settlement of your transaction in cash, by cheque or by credit card. All money is received and remitted by us electronically.

Client Verification

We will not accept you as a client until we are satisfied that you are who you say you are. Furthermore, we reserve the right at any stage to refuse to process your transaction if you fail to provide us with satisfactory information or, if information you have provided to us subsequently appears to be misleading, incorrect or false.

We will not ask you to provide any information that is not necessary to satisfy our legal obligations. You should therefore comply with any request for information promptly. Your failure to do so could, in some circumstances, be regarded as suspicious. You should also assume that all information provided to us could be made available to regulatory authorities in both the sending and receiving country associated with your transfer of funds.

Warning

Money laundering is a criminal offence. You should be aware that, by misusing our service, you could expose yourself to criminal prosecution, as we are bound to automatically report such behaviour to the authorities. Examples of misuse include, but are not limited to:

  • Breaking a large transaction into smaller transactions to avoid reporting.

  • Providing false or misleading contact details.

  • Providing false identification documents.

We do not want your business if the funds you are transferring are sourced from, or are related to, criminal activity.

Contact Us

If you have any questions or suggestions about our Money Laundering Statement, do not hesitate to get in touch with us.

Contact Us
QQ Pay

Fast, transparent international payments for individuals and businesses across Southeast Asia and beyond.

QQ Pay Sdn Bhd is a company registered in Malaysia (Company Registration No: 200701008274 (766276-M)) — MSB Licence Number 00498, Central Bank of Malaysia (BNM). QQ Fintech Pte Ltd registered in Singapore (UEN: 202116776E); QQ Pay Pte Ltd (UEN 202015456R — License PS20200534), Monetary Authority of Singapore.

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